Information & Management Systems

Half day workshop

Workshop title: Managing organisational behaviour in a declining economy

Conducted by: Dr Charles Lam, DBA (1990), MBA (1980), Chartered Engineer (MIEE, 1978). After 15 years of experience as a planner, consultant and government regulator, Dr Charles Lam has trained thousands of students in the last 15 years covering several management topics for local and famous American universities, HKPC, etc. Students range from teenagers to professionals in their 40s, with years of working experience in various industries. He has been serving in government advisory committees and led a working group in producing a teaching package for 450 secondary schools. For more about Dr. Lam and his short articles, please visit website http://www.kamching.com/clam.

Who may join: anyone with a mature and people-caring mind, who wants to have or keep a healthy organisational culture and working atmosphere. He or she believes that despite negative impacts generated by the recent economic decline, learning more about organisational behaviour is a key to organisational and personal survival and success.

Language and style: Cantonese (course notes in English) will be used to explain important concepts and approaches in a layman style, supported by many diagrams.

Plenty of sharing time will be arranged for case discussion and mutual learning.

Date: 30 October 2001, 1.00-5.00 p.m.

(Note: alternative dates can be arranged for a group of five participants or more)

Venue: a training room at WorkingView Commercial Building, close to Causeway Bay MTR Station

Fees: $250 per person ($200 each for a group of 5 or more)

For details & registration: email: clam@kamching.com, Tel: 94831951 (Charles Lam)

=================== Workshop Contents =====================

- Western meeting Eastern management approaches: complementary or clash?

- should money be the only driving force in difficult times?

- could suffering be a blessing in disguise?

- resolving ethical dilemmas, as a leader and a subordinate

- managing teamwork wisely, as a leader and a team member

- ugly ways of applying human resource management methods

- how to communicate in difficult times to make a difference: revisiting human communications fundamentals; blessing and not cursing

- how not to follow management models blindly to motivate staff

- how to empower subordinates, but not as an excuse to exploit them

- how to balance many roles each person needs to play at any time

- managing inter-personal conflicts and creating win-win situations

- how power games may be played ethically

- managing organisational change in a wise and human way